User Guide
If you signed up after January 14th 2016
Please create a new account if you signed up to our old online store after January 14th 2016. To do this please complete the following steps:
- Hover over the person icon on the top right of the homepage and click register.
- Select create an account on the right hand side of the page
- Fill in all required details and click "complete registration".
- You will then be redirected back to the retail store.
- Fill in your billing address and click "continue"
- Fill in your delivery address and click "continue"
- Select your delivery address and click "continue"
- Select one of the postage options and click "continue"
- Review your order and click "checkout" to complete your order.
Key things to note:
- If you are an existing customer who created an account after the 14th January 2016 in the previous West Ham Store unfortunately you will be unable to see your order history.
- If you have placed an order on the old site rest assured this order will be still be fulfilled and will be dispatched accordingly.
- If you have a question about an existing order you have placed please contact onlinestore@westhamunited.co.uk
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